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WEST LAKE ANIMAL HOSPITAL
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  • Home
  • About
    • Our Team
    • Services
    • Laser Services
  • Fear Free
    • Fear Free for Dogs
    • Fear Free for Cats
    • About Fear Free
  • Blog
  • Contact
  • Client Forms
    • New Client Form
    • New Pet Form
  • Online Pharmacy

Fear Free at west lake animal hospital

Fear Free Practices in Place​​
Dog Rooms
  • ​​Adaptil diffusers in rooms
    • ​Adaptil is a calming pheromone for dogs. It mimics the smell of mother's milk allowing dogs to relax and feel safe.
  • Adaptil spray for bandanas offered for pets to wear while here in waiting areas/rooms.
  • Paw plate lick mats for treats
  • Treat varieties! 
    • ​Jerky treats, peanut butter banana treats, granola fruit treats, cheese, pup-sicles for surgery patients, and canned dog food for sensitive stomach patients.
  • Visits tailored to each individual pet's needs
  • Toys for pets to play with during visits
  • Even the wall colors were picked with your pet in mind!
  • Non-slip mats on scale, in room on table, or on the floor for our larger patients
  • Music plays in our rooms with playlists selected specifically for dogs.
  • Some pets may require additional help during visits and our staff may recommend pre-visit medications to alleviate stress during future visits for your furry friend. 
Cat Rooms
  • ​Feliway diffusers in rooms
    • ​Feliway is a calming pheromone for cats. It mimics the smell of mother's milk allowing cats to relax and feel safe.
  • Towels for hiding and as a textured surface that cats prefer to lay/stand on
  • Non-slip mats on exam tables along with towels for cat comfort
  • Feliway spray for towels to be placed over carriers while in the waiting area. Extra Feliway spray in the rooms/treatment areas.
  • Fear free handling techniques implemented to reduce handling stress
  • Treat varieties!
    • ​Temptations in different flavors (we have found the catnip ones are what our patients prefer), Churu lickable treats in multiple flavors for the more picky eaters, and canned cat food for sensitive stomach patients.
  • Litter boxes are offered in the room for your pet to use as needed. 
    • You would be surprised how often your furry friends use them while here, especially when first arriving!
  • Toys are offered for play in the rooms. We've even had cats play on an app on our iPad!
  • Special "Caturday" Saturdays where cats are the only appointments scheduled to reduce anxiety of our cat patients by not having any dogs in the building.  
  • Music plays in our rooms with playlists selected specifically with cats in mind! 

We Would Love to Have You Visit Soon!


Hours
​M- F  7:30am - 6:00pm
Sat      7:30am - 12:00pm
Telephone
217-529-4499
After Hours
​217-698-0870
​
Physical Address
​3220 Horizon Drive
​Springfield IL 62703
Email
westlake125@comcast.net