We start trying to make our patients comfortable as soon as they arrive at West Lake!
- Separate waiting rooms for dogs and cats
- Adaptil spray for bandanas offered for pets to wear while here in waiting areas/rooms.
- Adaptil is a calming pheromone for dogs. It mimics the smell of mother's milk allowing dogs to relax and feel safe.
- Adaptil diffusers in rooms
- Paw plate lick mats for treats and cheese for distraction
- Treat varieties!
- Jerky treats, peanut butter banana treats, granola fruit treats, cheese, pup-sicles for surgery patients, and canned dog food for sensitive stomach patients.
- Non-slip mats on the scale, in room on the table, or on the floor for our larger patients
- Music plays in our rooms with playlists selected specifically for dogs.
- Visits tailored to each individual pet's needs
- Toys for pets to play with during visits
- Even the wall colors were picked with your pet in mind!
- Some pets may require additional help during visits and our staff may recommend pre-visit medications to alleviate stress during future visits for your furry friend.